Who We Are
What Is The Purpose of This Policy?
To let our customers and website visitors know the following:
- What personal data we collect when you visit our website
- How we use your personal data
- How we make sure your privacy is maintained
- Your legal rights regarding data collection, storage and deletion
- What cookies are, what cookies we use and what options you have to allow or disallow cookies on our website
What Is Personal Data?
Personal data is anything that discloses your identity; that is unique to you.
What Personal Data Do We Collect?
We collect personal data if you fill out a contact form, newsletter subscription form, or email us directly. Some plugins used on the site automatically collect data which is classified in the GDPR as ‘Personal Data’.
Personal Data – Contact Forms and Email
Personal data we collect from direct emails or from our contact forms may include the following:
- First Name
- Last Name
- Email Address
- Phone Number
- Business Name
- Website URL
Personal Data – Mailing List Subscribers
If you subscribe to our mailing list you are granting us permission to contact you via email with news and promotions regarding our business.
Personal Data – Cookies, Analytics and Plugins
Some plugins such as social media plugins, performance plugins (e.g. caching engines), and Google Analytics collect data via automated methods.
The data collected by these plugins may include:
- Your IP address (An IP address is a number that can uniquely identify a specific computer or other network device on the internet).
- Browser type
- Search engine used (if applicable)
- System type (type of computer or device)
- The content and pages that you access on our website
- The frequency and duration of your visits to our website
- The “referring URL” (i.e., the page from which you navigated to our website)
The GDPR states that IP addresses should be considered personal data as they enter the scope of ‘online identifiers’.
The information collected in this automated manner can be used to:
- Speed up performance and improve user experience
- Analyse your use of our website
- Allow users to like and share content on social media
- Analyse our website’s performance
If you request a quotation on the website, some or all of the following information related to you and your event will be stored in the website’s database:
- First Name
- Last Name
- Products requested for quotation
- IP Address Customer Billing Address
- Event Address
- Email Address
- Phone Number
How Do We Use Your Personal Data?
We use the information you give us to contact you directly regarding your enquiry or about any genuine offers we have relating to our business or important news or information. Other data collected is used to analyse our website’s performance and improve your user experience.
Data Security – Protecting Your Privacy
We protect personal data with appropriate security.
- All of our data stored on computers is protected by technical security such as firewalls, anti-virus software and passwords.
- We understand the importance of data security and what procedures should be followed in case of a data security breach.
- Our website has an SSL certificate and powerful security software to protect and secure your connection.
- Our email clients are configured to use secure email connections.
Security Breaches – Our Security Procedure
Under GDPR law, if personal data has been put at risk we are required to report the breach to the Information Commissioners Office within 72 hours.
Certain types of data breach do not need to be reported if they are considered harmless and poses no risk to individual data.
If a breach is considered high-risk, we will inform all individuals who are impacted right away. We will do this via direct email or telephone depending on your contact preferences.
Your Legal Rights Regarding Data Collection, Storage and Deletion
The GDPR includes the following rights for individuals or ‘data subjects’:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- The right not to be subject to automated decision-making including profiling
Links to Other Web Sites
Cookies are small text files that a website stores on a visitor’s computer, mobile phone or networked device. Each time the visitor returns to a website, the browser provides the site with a string of information stored in the cookie. For security reasons, websites can only access cookies they have created, not cookies from other sites.
Our cookies help us:
- Make our website work as you’d expect
- Improve the speed/security of the site
- Allow you to share pages with social networks like Facebook
- Continuously improve our website for you
- Make our marketing more efficient (ultimately helping us to offer the products and services you need)
You can learn more about all the cookies we use below.
Here are the cookie categories which this website may use:
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.